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What’s Your USP?

Sun, May 31, 2009

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Seth Godin had a great post today, where he discussed why businesses that truly want to grow need to focus on going deeper with their product offering. In this post he describes the buffet that specializes in one thing, bacon, and how that buffet would always have  a line and people woud drive across town for it. That’s like the Rio’s amazing seafood buffet in Vegas. It’s off the strip and a bit of a pain to get to, but they made the buffet worth it by being the best seafood buffet in Vegas. There are several restaurants that I can think of like that here in Montana, the Cowboy in Fishtail is in a town of a couple of hundred and an is hour from Billings,  but you can’t go in there without seeing people who have driven the hour to get one of their steaks. They focus on serving  big steaks at a reasonable price and people flock there to get them. I’m sure if you look around in your community you will see examples, not just in restaurants, but in othe rbusinesses as well.

My mentor, Simon U Ford, refers to it as going “an inch wide and a mile deep.” Too many people get caught up in trying to be everything to all people. I’ve done it too, but once you focus on what you are the best at then  you can become truly successful.

Here’s a video a did last year that helps you understand and discover your Unique Selling Proposition:

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This post was written by:

dougmcis - who has written 87 posts on dougmcisaac.com.

I've been building businesses for almost twenty years. I retired from RMTG, Inc November 2006 and started working with coaching clients within months of that retirement.

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  • A USP is critical to set yourself apart from all the competition. The more competitive your industry the more critical it becomes. If consumers don't see a clear advantage to giving you their business they will give it to someone else.
  • I was enlightened when I first heard, "an inch wide and a mile deep" from Simon.

    I had been focussing on too many things and I was scattered. As marketers
    we need to focus on being the best at one thing. That way we can put all our
    efforts in being the BEST at that one thing and stop wasting time trying to be the 100th best at everything.
  • Jonathan,

    I agree, we tend to feel that we need to be all things to all people and feel that we will lose a sale if we aren't. In real estate it's the people who feel that they need to sell anything that comes their way, commercial, residential, vacation, land, storage... they have no depth of understanding in any of the areas. Just sit back and think about the most successful Realtors that you know and ask yourself are they specialists or generalists. In 90%+ of the cases I would be willing to bet that they have focused on one or two areas of real estate.

    Doug
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